How to use
1) Payment method
Please pay by PayPal
2) Shipping (in Japan)
A standard shipping charge of 500 yen applies (not including shipments to Okinawa Prefecture and outlying islands).
Shipping is free for orders totaling 15,000 yen or more.
Your order should be delivered in two to three days. You will be notified by email if any item in your order is out of stock.
You can have your order shipped to your hotel. When doing so, note the following points:
･ Clearly indicate the period of your stay and your room number.
･ Clearly indicate the name of the party who made the hotel reservations.
3) Shipping (outside Japan)
Orders are shipped to addresses outside Japan by EMS.
Shipping charges vary by weight.
Depending on where your order is shipped, it might be subject to customs charges or VAT tax. Note that the recipient is required to pay these charges.
This table shows the standard number of days it takes for an order to be delivered. It is not intended as a guarantee of delivery time.
Delivery might take longer if the period of pickup, shipping, and delivery includes a Saturday, Sunday, or holiday, or in other cases such as flight delays or cancellations. Also, you will be notified by email if any item in your order is out of stock.
Oceania, North America, Central America and the Middle East
4) Returns and refunds
Returns are accepted of unopened and unused products only if we have been notified within seven days following the delivery of your order.
･ Shipping charges and fees for returns
We will cover shipping charges and fees for returns of any products that arrived defective. The customer must cover shipping charges and fees for returns for other reasons.
Refunds will be provided within seven days after confirming delivery of the returned products.